Help & Support

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Getting started

Create an account, or sign in with Google. The same account can request services and offer them. To offer services, set up your provider profile and add your services.

Signing in and your password

If you cannot sign in, you can reset your password from the link at the bottom of this page.

Requesting a service

Open Request a service, describe what you need, choose the category and your location, and send it. Providers who offer that service can see it and respond. You can follow your requests under "My requests".

Appointments

Once a provider confirms, the appointment appears in your Appointments. You can reschedule or cancel from there, and rate the experience when it is done.

Messages and notifications

Talk to providers from Messages. Notifications tell you when something needs your attention.

Plans

Some features depend on your plan. See the Subscriptions page for what each plan includes.

Reporting a problem

If a user or content breaks the rules, or something is not working, use Report a problem.

More

How it works · FAQ · Contact us

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Help center

Quick answers about using JAAHEZ: search, requests, appointments, messages and offering services.

Getting started

Search and requests

Appointments

Messages and notifications

For providers

Prices and payment

Safety and privacy

Account and sign-in

Didn't find what you need?

The JAAHEZ team is ready to help.