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Privacy Policy

DRAFT — this text is a starting point and has not been reviewed by a lawyer. Replace every bracketed item and remove this notice before publishing.

1. Who we are

This policy explains how JAAHEZ handles your personal data. The operator of the Platform is [OWNER TO PROVIDE: legal entity name and registered address].

2. What we collect

  • Account details: your email address, phone number, name, country, other details you choose to give (such as gender), and the confirmations you give at registration (that you are 18 or over, and the versions of the Terms and this policy you accepted, with the time). If you sign in with Google, we receive basic profile details such as your name and email address.
  • Profile and activity: your public profile, the services, photos, work gallery and stories you add, your service requests, appointments, reviews and messages.
  • Location you choose: your country and, where you set them, city and area.
  • Contact preferences: which of your contact details may be shown, and to whom.
  • Technical and security information: sign-in sessions and device and network information used to keep accounts secure and to prevent abuse.

3. How we use it

  • To run the Platform: accounts, profiles, matching requests with suitable providers, appointments, messages and notifications.
  • To keep the Platform safe: security checks, moderation and enforcing the Terms.
  • To meet legal obligations. [OWNER TO PROVIDE: any other purposes and the legal basis for each]

4. What other people can see

Your public profile (name, photo, services, work gallery, reviews, and the area you work in) is visible to visitors. Your email address and phone number are not shown publicly; contact details appear only as your contact preferences allow. Messages are visible only to the people in the conversation, and to authorised JAAHEZ staff where needed for moderation or security.

5. Sharing

We share information with the other party to a request or appointment as needed to carry it out. [OWNER TO PROVIDE: companies that help run the Platform (for example hosting, email, payments) and the authorities to whom data may be disclosed]

6. How long we keep it

[OWNER TO PROVIDE: retention periods for each kind of data, including after an account is closed]

7. Your choices and rights

You can edit your profile and contact preferences in your account. To ask to access, correct or delete your data, contact us through the Contact page. [OWNER TO PROVIDE: how requests are handled and the response time]

8. Security

We take reasonable steps to protect your data, but no system is completely secure. Keep your password private.

9. Children

The Platform is for people aged 18 and over.

10. Transfers outside your country

[OWNER TO PROVIDE: where data is stored and processed, and any transfer safeguards]

11. Changes

We may update this policy. The version you accepted is recorded with your account. [OWNER TO PROVIDE: how important changes are announced]